Frequently asked Questions
Hey, Moment mal, wieso ist denn hier alles auf Englisch? Ich dachte, ihr seid aus Bonn.
Tatsächlich spricht nur ein kleiner Teil unseres internationalen Teams Deutsch.
Im täglichen Leben verwenden wir Englisch.
Daher ist die erste Version der App auch Englisch.
Wir arbeiten aber fieberhaft daran, Webseite und App auf Deutsch zu übersetzen.
Which phone do I need to benefit from Menthal?
The app runs on any Android phone with version 4.0 and up.
I have forgotten my password. How can I change it?
How long do I have to wait to obtain information on my phone usage?
Please be aware that it takes 2 to 3 days to get reliable statistics on your mobile phone use because the app starts with the first data collection after the installation.
Are there plans to support iOS (iPhone, iPad) in the future?
No, for technical reasons, we focus on the Android platform.
Which permissions does the app require?
Menthal naturally requires an extensive set of permissions which the user must provide during installation. Most notably, the app should run as an “accessibility service”.
You can however, selectively disable all forms of tracking in the app's settings.
How do I enable the accessibility service?
Go to “settings”, then choose “accessibility” services, and enable “Menthal”. While this theoretically enables the app to read passwords, rest assure that it DOES NOT record any such information. Indeed, it does not record any text, audio or video. For more information, please consult our Privacy Statement.
Will Menthal eat up my data plan or battery?
No! The transferred data volume is surprisingly small, commonly comprising less than 100KB per day. Yet, to spare your data plan, we usually delay sending of the data to the server until a Wi-Fi connection becomes available.
What is data recorded for?
We store data for two purposes. First, it allows us to provide feedback on your phone usage. From your phone, we receive raw data tuples without any apparent meaning. On our servers, we analyze this data, search for patterns, or compute meaningful aggregates. For example, we will compute the number of calls you places for a particular period of time. Second, as psycho-informatic scientists, we study mobile phone usage, and how it is linked to well-being and personality. This research lays the foundation for providing saner services and interfaces for our increasingly digital age.
Do you record phone calls or videos?
No! We analyze behavior, not content. In particular we DO NOT record audio, video or written text. For example, we would record that you wrote an SMS of 103 characters at 18:37:21, but not the actual content of the message.
Is my data secure?
Yes! Your data is encrypted on your phone, and sent securely to our servers. We follow the same security standards you would find on any other sensitive webservice, such as banking or shopping.
Can I trust you with my data?
Yes! Your data will not leave the University of Bonn. We will not share the data with any third party. It will not be used for any other purpose than scientific research.
My Samsung phone starts talking. What should I do?
You need to go the settings and disable text-to-speech.
I want to delete my account. How can I do it?